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Privacy Policy


1. Introduction
 

This Privacy Policy aims to explain how the LiZen Candle webshop (operator: Zoltán Szabó sole proprietor) handles customers' personal data and what rights data subjects are entitled to. We manage personal data in accordance with all applicable laws, especially the GDPR.

2. Data Controller Information

Name:
Zoltán Szabó sole proprietor
Registered Address:
Rárósi utca 63., 6800 Hódmezővásárhely, Hungary
E-mail: lizencandle@gmail.com
Phone: +36 30 746 2428

3. Scope of Processed Data

 
When using the LiZen Candle webshop, we may process the following personal data:

  • Name

  • Shipping and billing address

  • E-mail address

  • Phone number

  • Order details

  • IP address (technical data automatically generated by the system)

4. Purpose of Data Processing

  • Order fulfillment
  • Invoicing and shipping
  • Customer communication
  • Legal obligations (e.g. invoice retention)
  • Technical support and website operation

5. Legal Basis of Data Processing


  • Customer consent (e.g. newsletter subscription)

  • Performance of a contract (processing of orders)

  • Compliance with legal obligations (accounting regulations)

  • Legitimate interest (e.g. customer service, fraud prevention)

6. Data Retention Period

  • Order-related data is retained for 8 years in accordance with accounting laws.

  • Contact data is retained for 1 year unless a purchase is made.

  • Newsletter subscription data is retained until consent is withdrawn.

7. Data Sharing

We only share personal data with the following partners to the extent necessary for order fulfillment:

  • Delivery services

  • Invoice management software

  • Webnode AG (platform provider)

  • Google Analytics (website analytics)

We never sell your data to third parties.

8. Customer Rights


Customers have the right to:

  • Request information

  • Access their personal data

  • Request correction of data

  • Request deletion ("right to be forgotten")

  • Restrict data processing

  • Data portability

  • Object to data processing

Requests related to the above rights can be sent via email to: lizencandle@gmail.com

9. Right to File a Complaint


If you believe that your data has not been handled in accordance with the law, you may submit a complaint to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):
Website: https://www.naih.hu
Address: 1055 Budapest, Falk Miksa utca 9–11., Hungary

10. Final Provisions

This Privacy Policy is effective as of June 27, 2025.
The operator reserves the right to modify this policy at any time. Any changes will be communicated on the website.